Zultys announced the release of their newest software (Release 5.4) for the MX30 and MX250 IP PBX systems. This latest release adds powerful new MX Data Archiver tools, features that streamline deployment with bulk device and profile set-up tools and improve network efficiency, as well as additions to the MXconference internal audio bridge that make it easier to set-up, manage and run audio conference sessions.

MX Data Archiver allows for the long term archiving of all voicemails, faxes, call recordings, instant message and call detail records (CDR) to an external database. With Release 5.4 a single instance of MX Data Archiver can now collect, sort and search data across an entire corporate network of up to 128 MX IP PBX nodes, with faster search times and improved performance. These features complement the release of the new MXreport™ custom reporting tool, which allows Supervisors and Administrators to create custom Call Reports with a powerful drag & drop report creation tool that examines some 50 data fields captured within the Call Data Report archive.

Call Center improvements include new reporting statistics for Wallboard, such as “Total Time on Hold,” “Current Wait Time,” and integration with the new MXreport™ tool.

Network Efficiency and System Deployment features for more rapid system roll-out include a “batch deployment” feature for SIP devices that lets system administrators add multiple devices simultaneously based on a list of MAC addresses, coupled with new default device profile settings that populate new Zultys ZIP IP phone devices with enough information to get users up and running more quickly than before. Real-time ISDN call-monitoring allows system administrators to quickly capture and review ISDN signalling messages to improve network efficiency.

MXconference™ is Zultys’ built-in audio conference feature that lets a company host audio conferences, eliminating the need for costly recurring subscription-based hosted conference services. Release 5.4 gives MXconference users finer control over their calls through a new “Mute User” button to selectively mute call participants, and improved conference set-up and management controls.